My best hotel experience in 2017 so far.

We’ve only got a couple of months of travel left in the year and so far I’ve been pretty underwhelmed with most of the hotels that I’ve visited so far.  I’ve written about the pretty poor experiences I had in San Francisco in particular, at the Parc 55 and the JW Marriott.

The best to-date was the Inkaterra in Aguas Calientes, near Machu Picchu, however that wasn’t cheap so was half expecting a great stay.

This weekend however I flew over to Tallinn in Estonia and booked two nights at the Hilton there.  It was around €100/ni and was a Hilton, so how good could it actually be?  I did notice that it was rated number one on TripAdvisor, but have never placed that much store by ratings there.

Well how wrong I could be!  It was unquestionably my best hotel experience of 2017 and I have to say, one of my best hotel stays ever.  It was faultless.

Every single member of staff that I encountered was friendly, helpful and couldn’t do more for us.

I’m a Hilton Diamond member (via my British Airways Gold Guest List status) and based on this they upgraded the room to a wonderful full suite.  Late check-out until 2pm – no problem sir!

So let me rewind and offer up a few photos of the room itself.  The hotel was clearly very new; from what I understand it only opened a few months ago.  The facilities from the lobby to the rooms, was absolutely top notch.  It seemed far more in keeping with a St. Regis or a Conrad in terms of quality than a regular Hilton.

In addition, the room was equipped with two large flat screen tv’s (one for the bedroom and one for the sitting room, a Bose radio (yes I was playing Cher) that you could easily pair with your smartphone plus an espresso machine.  The work area had a set of universal plug sockets and USB ports.  Do note that in order to access the guest rooms you do need to use your card key in the lifts.

The bathroom was huge and had both a fantastic rain shower and also a huge bath.  Everything seemed to be really high quality and put together really well.

If I was being ultra critical, then the bed was slightly too firm for my tastes, however that’s very subjective and seems to be a Hilton trait as most of their properties that I’ve stayed at have erred to being firmer.  The Westin or the W Hotel bed is much more my taste.

Breakfast being a Diamond was of course included and they proactively offered it either in the lounge or in the main restaurant, which they suggested was better.

Again, I was hugely impressed – it was one of the best hotel breakfasts I’ve had in a long time.

All of the staff were very attentive, proactively clearing plates, offering more coffee and juices.  In addition, as you’d expect, all eggs could be cooked to order and there was an omelette station making them properly from scratch, as opposed to ready-made liquid eggs.

The quality of all of the ingredients at breakfast was also very high – I really couldn’t fault anything, barring the slightly odd hash browns which were just odd.

The hotel also had an amazing pool, jacuzzi, sauna and steam room in their spa area.  I didn’t feel it was appropriate to take photos there, however all were huge, very well appointed and at appropriately Scandinavian levels of heat, as opposed to being merely tepid.

There was also an executive lounge for guests which served a variety of snacks and provided complementary alcoholic drinks in the evenings.

Overall, for a weekend away, it was pretty close to perfect as you can get.  Super-friendly really helpful, genuine staff.  Fantastic facilities.  A great upgrade.  Incredible value for money.  Oh, and points too.

Genuinely can’t recommend the place enough.


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