Today I have another guest review from John (@flatbedwarrior) about the newly opened Qatar Airways Premium Lounge in Bangkok.
Previous Qatar journeys in first and business have used the Thai Royal Silk lounges, which while friendly and adequate, operate on a mass scale, lacking privacy and solitude. Oneworld Emerald and Sapphire members will continue to be invited to these lounges. However, a recent and welcome development has seen the opening of a new Qatar Airways Premium Lounge for the exclusive use of First and Business Class guests travelling on one of Qatar’s numerous daily services to Doha and beyond.
Opened in February 2018, the lounge is located on Level 3 in the D Concourse near gate D8, one level below the main security and shopping areas, on the same level as other lounges and gate entrances. Being a new lounge it has not yet been extensively signposted. Arriving approximately two hours before flight, I was greeted by two hosts who scanned my boarding pass and stored excess carryon luggage. Note that this lounge strictly enforces a “no-shorts” rule – be aware to avoid disappointment at the door.
The lounge is divided into multiple zones, including a reception area surrounding a gentle water feature, plush relaxation areas, a casual dining/deli area near the buffet, a martini bar, 22-cover dining area, and private washroom facilities. Variable textures through the lounge include marble, mosaic tile, full-height upholstered walls, patterned screens and native wood panels, brought together in a meld of Thai and Arabic motifs. The view out the windows is nondescript, but a wash of light is used throughout to brighten the entire space.
The buffet at breakfast featured Asian and Western hot and cold options alongside bread, cheese and fresh fruit selections, a chef on hand preparing eggs to order, a full complement of host/waitstaff and a bartender tending a fully stocked bar. I chose to sit in the dining area with a glass of champagne (a decidedly unexciting but passable Pommery blue label), double espresso and some freshly scrambled eggs and mushrooms.
The lounge felt quiet and private in every area visited, and despite a full 42 seat business cabin on this flight, never seemed crowded. I am sure the atmosphere wouldn’t be much different prior to an A380 departure, easily accommodating the 8 first and 48 business passengers with some space to spare. Flight information screens are placed throughout the lounge, and while no announcements are made, I was assured that I would not be missing my flight.
As if on cue, at an hour before departure, lounge hosts came around to take last drink orders prior to a boarding invitation. In my case, the departure from gate E8 meant an eight minute walk on the same level as the lounge. While there was no dedicated premium queue at the entrance to the gate for passport check on this occasion, processing and boarding downstairs via the dedicated jet bridge was swift.
In short, this new lounge addition is a well-appointed respite, warmly staffed, and carries on in the tradition of the carrier’s superb Premium lounges at such airports as Doha and London Heathrow. It has a wonderfully bright and new feel to it, with service to match, and provides a significantly enhanced offering for premium travellers flying Qatar Airways out of Bangkok.